Loreto Wellness, LLC dba Loreto Wellness
Restored by Grace On-Demand Coaching Agreement
Welcome! Brigid Tebaldi with Loreto Wellness is looking forward to working with you. Please read this information carefully. The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.
This Agreement is made effective as of the date of your program purchase and enrollment by and between Loreto Wellness, LLC, 3207 State Route 208 New Wilmington, PA 16142 (the "Coach" or “I”) and The purchaser of this program (the "Client” or “you.”) We both legally agree to the following:
Program Description.
Your Private Client Program (“Program”) includes:
- Access to the Restored by Grace program curriculum
- Twice monthly group coaching sessions
- Unlimited Coaching via Voxer app or email Monday – Friday between 9 am to 4 pm ET. Brigid will respond within 24 hours of receiving each message.
What Restored by Grace is Is Not:
This Program does not provide evaluation, assessment, amelioration, treatment, modification, or adjustment to a disability, problem, or disorder of behavior, character, development, emotion, personality or relationships as defined by the mental health standards of the APA Diagnostic and Statistical Manual 5th ed (DSM5), or the International Classification of Diseases - 10th Edition (ICD10); nor do we use assessment instruments or mental health counseling and psychotherapy to identify, evaluate and treat dysfunctions and disorders for purposes of providing appropriate mental health counseling services.
Further, we do not furnish initial motivation for Mentorship; engage in or sponsor research; keep attendance records or case histories; join “councils” of social agencies; try to control clients; make medical or psychological diagnoses or prognoses; provide outpatient mental health services, hospitalization, drugs, or any medical or psychiatric treatment; provide letters of reference to parole boards, lawyers, court officials, social agencies, employers; provide evidence for custody cases or provide reports for any court of law, governing board, organization, or agency for any reason.
All medical and psychological advice and treatment should come from a qualified professional that offers those services in an appropriate manner. Should I feel these other services would be appropriate, a referral will be offered.
Expectations.
I expect that you will:
- Be honest and participate fully. Recognize that our chats and messages are a safe place to look at what you really want, and what it will take to make it happen.
- Make a commitment to the action plans you create, and do what you have agreed to do.
- Understand that the power of the coaching relationship can only be granted by you, and commit to making the relationship powerful. If you see that the coaching is not working as you desire, communicate and take action to return the power to the relationship.
Scheduling and Timing.
Contacting Me: I aim to be attentive to my clients. You can access me via email (brigid@loretowellness.com) or on the Voxer app. My regular hours are Monday-Friday 9:00am – 4:00pm Eastern Time. I will do our best to respond to you within 24 hours. If you want to discuss something at length, I may request that we wait and discuss your question at our next scheduled Call.
Investment and Payment.
Investment: You agree that you are financially willing and able to invest in this Program by choice, and that by so doing; you are not incurring any economic hardship in any way. Your investment for the Program is for 3 months access.
- By signing this agreement, you accept our payment terms and agree to have your checking account or credit card automatically charged.
- You will have access to the Program upon payment. This date will be considered the first day of your Program access.
Refund Policy: It is our intention for you to be happy with your Program. However, because I have invested considerable time and effort in your Program, if you decide to withdraw at any time for any reason, you are still fully responsible and no refunds will be provided after 7 days from enrollment. Refunds requested prior to 7 days after program purchase will incur a 10% administrative fee of the full cost of the Program regardless of whether you paid in full or by installment payments.
Confidentiality.
Confidentiality is important to me. I will keep all information exchanged between us during the Program confidential. I will not disclose any information that you share with me during the Program to anyone else unless: (1) they have a legitimate reason to know such information, (2) when required by law, or (3) you have given me prior written permission. Please be aware that this Program is not psychotherapy and does not fall under the jurisdiction of state licensing boards or HIPAA regulations.
Additional Considerations Related To Confidentiality:
Message Recordings
Recorded messages are saved within the Voxer app, and can be accessed by anyone with access to your phone. If there is sensitive information that you would like protected from the possibility of anyone else hearing.
Educational Use
Additionally, the recordings of the Coach’s messages are the property of Coach and may be used for training or educational purposes, including but not limited to social media posts, blogs, or podcasts. Identifying information will always be omitted.
Suicidal and Homicidal Ideation
To be clear, we believe that we have a responsibility to protect your life and the lives of others. While we do not provide medical or psychological services, if you make us aware of suicidal or homicidal ideation we will immediately make a phone call to 911 and to your emergency contact if we feel your life or someone else's is in danger.
The threat level is assessed by considering:
- Ideation: The suicidal or homicidal thought;
- Plan: Thinking through how to actually carry it out;
- Intent: Extent to which you believe you will carry out your plan to its lethal end, including the presence of intended means to carry out the action;
- Past Behavior: Assessment of how these thoughts fit into the overall conceptualization of what you are suffering from and what has occurred in the past.
If any level of this assessment is not clearly articulated and we feel there may be a real and lethal threat, we will immediately make a phone call to local authorities.
Other Reasons For Reporting
Other exceptions to confidentiality which we believe oblige your Mentor to provide information to the proper authorities include:
- When there is reasonable suspicion of child, elder, or dependent adult abuse or neglect;
- When there is reasonable suspicion that a client is a threat to national security.
Emergencies.
The Coach does not provide emergency services. It is important, then, for you to call 911 or go to your nearest emergency room if you are in an emergency situation. We request that you let us know as soon as you are able to inform us of the situation, and we will respond as soon as possible. This may be 24 to 48 hours later.
Intellectual Property Rights.
I retain all ownership and intellectual property rights to the Program content and materials provided to you through the Program, including all copyrights and any trademarks belonging to me. The Program content and materials are being provided to you for your individual use only and with a single-user license which means that you are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission.
Personal Responsibility, Disclaimer & Release of Claims.
Personal Responsibility & Assumption of Risk: You acknowledge that you take full responsibility for yourself and all decisions made before, during and after your Program. You accept full responsibility for your choices, actions and results before, during and after this Program, and you knowingly assume all of the risks of the Program related to your use, misuse, or non-use of the Program or any of the Program materials. You understand and agree that you are solely responsible for your results.
Disclaimer: This Program and my Program materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results you will experience through this Program. You agree that we are not responsible for your physical, mental, emotional and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program. For specific questions related to a medical or mental health situation, be sure to consult your own medical or mental health professional. For specific questions related to your financial, legal or tax situation, consult your own attorney, accountant, and/or financial advisor. For specific questions related to religion, spirituality, or faith, consult your own clergy member or spiritual healer. Do not start or stop taking any medications because of anything you have read or received through this Program. Any recommendation of any program, service or product is simply offered for educational purposes, and you need to check with your own medical professional before using any of these products on, in or near your body in any way. By signing this Agreement, you agree that you are also consenting to the full Disclaimer which may be found on my website.
Limitation of Liability, Indemnification, and Release of Claims: I have used care in preparing the information provided to you, but I will not be held responsible in any way for the information that you request or receive through this Program, including my services, products, and Program materials and any other information you have received from or through me related to this Program. You agree that you fully and completely hold harmless, indemnify and release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have against me in the future that may arise from your participation in the Program, including all services, products, and Program Materials, to the extent permitted by applicable law.
Other Important Terms.
Termination: If either of us desire to terminate the Agreement at any time, we both agree to notify the other at least 72 hours in advance by e-mail. Even after termination by either of us, all of the terms of this Agreement, including all of the Investment, Refund Policy, and Intellectual Property terms, will still apply to both of us now and in the future. If you wish to terminate your monthly subscription, you may do so in your Paperbell account.
Notice: All correspondence or notice required regarding the Program shall be made to me by e-mail at Brigid Tebaldi (brigid@loretowellness.com) and to you at the e-mail address you provided during your enrollment in the Program. Should your e-mail address, billing information, or contact information change at any time throughout the Program, it is your responsibility to provide your updated information to me within 72 hours of any change.
Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time as long as the amendment is in writing and signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else, and the obligations under this Agreement shall survive indefinitely unless otherwise stated in this Agreement. If I choose to waive or not enforce one or more terms of this Agreement, it does not in any way limit my right to later enforce every part of this Agreement.
Governing Law: This Agreement shall be construed according to the laws of Lawrence County state of Pennsylvania.
Dispute Resolution: Should we ever have any differences, it is hoped that we could work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days, we agree now that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in Lawrence County in the State of Pennsylvania where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.
Non-Disparagement: If there is a dispute between us, you agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.
By purchasing this program, you acknowledge that you have read, understand, agree to and accept all of the terms in this Agreement. Electronic agreement by checkbox on your enrollment/ purchasing form to these terms and conditions are permitted and enforceable. You agree that you have had the opportunity to ask me any questions prior to signing, and your signature indicates that you are in agreement with all of the terms of this Agreement.
Brigid Tebaldi, President, Loreto Wellness, LLC
